Dkwi believes betting is entertainment — not a way to support your family or a source of stress. We want every member to enjoy themselves safely and within their limits. This page covers all the Responsible Gaming tools available to you.
Keep in mind: Betting addiction is a recognised condition and there's no shame in it. If you feel like it's becoming a problem, seeking help is the smart move. dkwi is always here for you.
We take six core steps to protect every member
You decide how much to bet per day or per week. This limit can be set directly from your dkwi account settings — it takes effect immediately once saved.
You can take a break lasting anywhere from 24 hours to 6 months to clear your head. During this period you won't be able to log in to your account — but your balance remains safe.
You can choose to permanently close your dkwi account at any time. Just let our support team know and the account will be shut down within 24 hours.
Dkwi does not provide any services to persons under 18. Accounts may be reviewed at any time if there is any doubt about a member's age.
Log in to your account any time to review your full betting history — how much you've spent and how long you've played. Understanding your own habits is the first step toward responsible gaming.
If you're finding it hard to control your betting, dkwi can point you toward professional support. Reach out to our support team — you'll be helped, not judged.
Here's a full guide on how to use every tool dkwi offers
Set a limit on how much you deposit or bet each day or week. Once you reach your limit, dkwi will automatically stop accepting further bets.
Betting for long stretches at a time isn't a good idea. Set a session limit and dkwi will send you a reminder — or automatically log you out — once that time is up.
If you need to cool down or just want to step away for a while, use the Cooling-Off feature. Choose any period from 24 hours up to 6 months — you won't be able to log in to your account during this time.
If you feel you need to step away from betting altogether, use the permanent self-exclusion option. Once activated, it cannot be reversed — so make sure you're certain before proceeding.
Different rules apply for lowering and increasing limits — for your protection
| Limit Type | When you lower a limit | When you increase a limit | Duration |
|---|---|---|---|
| Daily Deposit Limit | Instant | After 7 days | Daily Reset |
| Weekly deposit limit | Instant | After 7 days | Resets Every Monday |
| Monthly deposit limit | Instant | After 30 days | Resets on the 1st of each month |
| Daily Bet Limit | Instant | After 7 days | Daily Reset |
| Session Time Limit | Instant | After 24 hours | Per session |
| Cooling-Off | Instant | Once the period ends | Selected Period |
Answer the questions below honestly. If one or more answers are "Yes", please seek help.
Having the courage to ask yourself these questions is the first step. If one or more answers are "Yes", take action now — contact dkwi support or enable Cooling Off or Self-Exclusion from your account.
Cricket runs deep in the hearts of Bangladeshis. Placing friendly bets with mates during the World Cup or a big series is second nature. But online betting platforms are a different game entirely. A smooth interface and the ability to place a bet on your phone in seconds are conveniences that can quietly push you to spend more time and money than you ever intended — often without you even realising it.
Dkwi has built this into the platform from day one. Responsible Gaming isn't just a page for us — it's a core principle. We want every member to enjoy themselves, but safely. That's why deposit limits, cooling-off periods, and self-exclusion aren't just "nice to have" — we actively promote them.
Responsible betting means keeping your wagers within an entertainment budget — the same way you'd set aside a fixed amount for a movie or a meal out. When that money's gone, you feel like you had a good time, not that you've lost something. If you can approach betting that way, the chances of it becoming a problem are much lower.
But when you keep placing more bets to try to recover what you've lost — that's called "chasing losses". It's one of the most dangerous patterns, because the odds of winning back lost money are low, and the risk of losing even more only grows. dkwi's limit-setting feature is built exactly for moments like this — once you hit your limit, no more bets go through. That's it.
Think about your family too. If betting is starting to feel more important than spending time with family, work, or studies, that's a sign. If people close to you have expressed concern about your betting — take it seriously. Loved ones often recognise a problem before we do.
Thank you for visiting dkwi's Responsible Gaming page. The fact that you're reading this means you're already aware — and awareness is the most powerful tool for safe betting. Our support team is always here if you have any questions or need assistance.
✦ Consistent earnings from betting are not realistic — the math always favours the casino and the platform in the long run.
✦ "I'll win it back on the next bet" — this is the most dangerous mindset. Every bet is independent of the last.
✦ Don't bet under the influence of alcohol or when you're emotional — your judgment won't be at its best.
✦ Betting is for entertainment, not a source of income. Never wager more than you can afford to lose.
Not directly — but if a family member contacts our support team and explains the situation, dkwi will take the necessary steps. As a guardian, you can also write to us at support@dkwi.click.
Contact dkwi support directly — at support@dkwi.click or via Live Chat on the platform. We don't judge; we help. Professional counselling referrals are also available if needed.
Yes, once the set period ends, Cooling Off expires automatically and your account becomes active again. However, Self-Exclusion is permanent once activated — it cannot be reversed.
Millions of Bangladeshis bet on dkwi safely and enjoyably every day. Stay within your limits and have fun.